Warranty and Return Policy
Any shipments refused upon delivery and returned to sender will be charged a 15% restocking fee. Any lost or stolen items and items damaged due to reasons not covered under warranty cannot be accepted back for refund under our Money Back Guarantee.
NOTE: This guarantee only applies to orders placed on ShotKam’s webstore at eu.shotkam.com.
Le spese di spedizione associate non sono rimborsabili.
How to Return for Refund: Request a Return Authorization Form by emailing Support@shotkam.com or messaging us through our Contact Us website form.
Due (2) anni di garanzia:
If any technical issue arises within two years of purchase, we will repair or replace your camera free of charge. The warranty is non-transferable and remains solely with the original buyer. It does not transfer if the camera is sold to a new buyer. The warranty will start from the delivery date and does not restart in the event of any repairs or replacements.
In aggiunta ai "Dettagli della garanzia" qui sotto, ShotKam può limitare i servizi di garanzia quando i danni sono causati da un uso anormale o da danni causati dall'acqua quando il coperchio posteriore non era inserito (l'acqua può entrare attraverso la porta USB). Questa garanzia NON copre qualsiasi videocamera che sia stata o:
1. Disassembled (e.g. removal of front lens cap or back green lock ring).
2. Altered, repaired, or modified.
3. Water-damaged due to moisture, accidental submersion, exposure due to removal of the rear cap, or similar events.
4. Damaged or destroyed by accidents or similar events or by any intentional, reckless, or negligent acts or omissions of any party. This includes damage to the USB charging port or control button.
Dettagli della garanzia:
Do not attempt to repair or modify the ShotKam Camera yourself. Disassembling the ShotKam Camera will void your warranty. This includes removing the front lens or the colored metal ring that securely keeps the PCB inside the metal tubing. The only removable piece is the rear screw-on cap.
ShotKam LLC (“Manufacturer”) warrants to the original buyer (“Purchaser”) that for 2 years from delivery date (“Warranty Period”) the ShotKam camera (excluding any third party software) and accessories (“Product”) will be free from defects in materials and workmanship when properly installed and used for its intended purpose and in its intended operating environment.
In the event of a defect, return the Product to the Manufacturer, but only after instructed to do so by Manufacturer. Email ShotKam LLC at support@shotkam.com for a Return Authorization Form. Purchaser shall ship and bear the cost of shipping the Product to Manufacturer, and Manufacturer shall bear the cost of shipping the Product back to Purchaser (after the completion of service under this limited warranty). Purchaser’s exclusive remedy and Manufacturer’s entire liability under this warranty will be for Manufacturer at its option to repair or replace the Product or refund purchase price less any rebates.
Il produttore non garantisce contro la perdita di qualsiasi dato (compresi i dati memorizzati sul prodotto restituito al produttore per la manutenzione) e non si assume alcuna responsabilità per tale perdita. Il produttore non garantisce contro i danni alla canna. L'acquirente deve assicurarsi che i gommini della staffa siano a filo con la canna, in modo da evitare qualsiasi segno sulla canna. Non rimuovere o piegare i cuscinetti di gomma del supporto.
Warnings and Disclaimer:
L'acquirente si assume tutte le responsabilità, e come tale solleva il produttore da qualsiasi responsabilità, per qualsiasi incidente, lesione, danno, morte, perdita, attività illegale o qualsiasi altro reclamo che possa verificarsi a seguito o durante l'uso del prodotto, sia che tale uso sia prevedibile o meno da parte del produttore.
Read all of the gun or bow manufacturer’s safety information and safety instructions before handling the gun or bow, installing the ShotKam, or using the ShotKam on a gun or bow. Read and apply all of their instructions before using the ShotKam camera to avoid injury. WARNING: Failure to follow these safety instructions could result in fire, electric shock, or other injury or damage.
Lithium-Ion Battery handling: The lithium-ion battery inside the ShotKam may present a hazard if mistreated. Do not disassemble, crush, or puncture the lithium-ion battery. Do not remove the battery. Do not expose the ShotKam to high temperatures (over 110F).To charge, only use the ShotKam USB Cable with a high-power USB port on a computer or other device which is compliant with the USB standards, or the ShotKam wall charger.
Disposal information: Do not dispose of either the ShotKam Camera or lithium-ion battery in a fire. Dispose of batteries in accordance with local laws and regulations. Correct disposal of this Product: This product should not be disposed of with other house-hold wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use proper return and collection systems or contact us at
shotkam.com/contact and we can take this product for environmentally safe recycling.
FCC Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by party responsible for compliance could void the user’s authority to operate the equipment.
Nota: Questa apparecchiatura è stata testata ed è risultata conforme ai limiti previsti per i dispositivi digitali di Classe B, ai sensi della Parte 15 delle norme FCC. Questi limiti sono concepiti per fornire una protezione ragionevole contro le interferenze dannose in un'installazione residenziale. Questa apparecchiatura genera, utilizza e può irradiare energia in radiofrequenza e, se non installata e utilizzata secondo le istruzioni, può causare interferenze dannose alle comunicazioni radio. Non si garantisce che non si verifichino interferenze in una particolare installazione. Se questa apparecchiatura causa interferenze dannose alla ricezione radiotelevisiva, che possono essere determinate spegnendo e riaccendendo l'apparecchiatura, l'utente è invitato a cercare di correggere l'interferenza con una o più delle seguenti misure:
• Reorient or relocate the receiving antenna.
• Increase separation between equipment and receiver.
• Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
• Consult an experienced radio/TV technician for help.
Industry Canada: This Class B device meets all requirements of the Canadian Interference Causing Equipment Regulations.Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel broulleur du Canada.
Repairing or modifying: NEVER attempt to repair or modify the ShotKam Camera yourself.Disassembling a ShotKam will cause damage that is NOT covered under the warranty.The ShotKam does not contain any user replaceable parts.ShotKam LLC (“Manufacturer”) warrants to the original end user (“Purchaser”) that for the 1 year (“Warranty Period”), the ShotKam camcorder (excluding any third party software) and accessories (“Product”) will be free from defects in materials and workmanship when properly installed and used for its intended purpose and in its intended operating environment.
This warranty does NOT apply to any Product that has been either:
(a) Disassembled e.g front lens or rear lock ring removed
(b) Altered, repaired or modified
(c) Damaged or destroyed by accidents or similar events or by any intentional, reckless or negligent acts or omissions of any party. This includes the USB charging port or control button.
ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY.ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to Purchaser. This warranty gives Purchaser specific legal rights, and Purchaser may also have other rights which vary by jurisdiction.
All third-party software provided with the Product is provided “As is." Purchaser assumes the entire risk as to the quality, performance, accuracy and effect of such software, and should it prove defective, Purchaser, and not Manufacturer, assumes the entire cost of all necessary servicing or repair.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL MANUFACTURER BE LIABLE FOR ANY LOST DATA, REVENUE OR PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.IN NO EVENT WILL MANUFACTURER’S LIABILITY EXCEED THE AMOUNT PAID BY PURCHASER FOR THE PRODUCT.
The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to Purchaser.
All purchasers, users, and any or all parties involved or engaging in the use of ShotKam LLC (“ShotKam”) products agree to the following:
ShotKam does not promote or endorse high risk, careless and/or dangerous activities and is not responsible for any injury during use of the ShotKam camera.
The firearm or bow manufacturer’s operating and safety instructions should be followed at all times. ShotKam is not liable for any use or misuse of firearms or bows.
ShotKam’s primary purpose is recording legal activities as defined by local authorities and ShotKam is not liable for any use or misuse.
All trademarks and registered trademarks mentioned herein are recognized as the property of their respective holders. ShotKam is a product of ShotKam LLC in Boca Raton, Florida.
The ShotKam product is covered by one or more of the following US patents: 8908045, 9267761, 9546846, 10141552, D835748. Several patents pending. All rights reserved.
